Roman Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Terdersoft B.V., the company registered in Curaçao under number 164860 that operates Roman Casino under licence number 5536/JAZ issued by the Curaçao Gaming Control Board (GCB). This agreement governs account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the Roman Casino service, you confirm that you have read, understood, and accepted these terms in full.

About us and licensing

Roman Casino is operated by Terdersoft B.V., a company incorporated in Curaçao in September 2023 under registration number 164860. The casino holds a multi-scope licence (casino, sportsbook, and esports) issued by the Curaçao Gaming Control Board under licence number 5536/JAZ. Financial processing is handled by Interdersoft, a wholly owned subsidiary of Terdersoft B.V. Terdersoft B.V. operates a portfolio of online casino brands; Roman Casino is one of approximately 31 brands within that group.

Account registration and eligibility

You must be at least 18 years of age to register an account and use the service. Residents of the United States, the United Kingdom, France, the Netherlands, and any other jurisdiction explicitly restricted under our licence conditions are not permitted to register or play. You may hold only one account per person; duplicate accounts, including accounts sharing the same household, IP address, or payment method, will be closed and any associated balances may be forfeited. You must provide accurate, complete, and current registration information at all times. Before we process your first withdrawal, you must complete KYC verification by submitting valid identity and address documentation; we may also require a verification call at our discretion. We reserve the right to refuse registration or close any account that breaches these terms, with or without prior notice.

Deposits and withdrawals

We accept deposits via Visa, Mastercard, Skrill, Neteller, MiFinity, Apple Pay, Google Pay, Revolut, bank transfer and SEPA, Interac (Canada), and cryptocurrency including Bitcoin, Ethereum, USDT (TRC20 and ERC20), and Dogecoin. The minimum deposit is €20 for most methods; a deposit of €15 qualifies for the welcome package. All non-EUR transactions are converted to EUR on arrival, which is our operating currency. The minimum withdrawal is €50, and withdrawal limits are €2,000 per day, €5,000 per week, and €15,000 per month at standard account level; higher limits apply at elevated VIP ranks. Casino-side processing takes up to 72 hours for card and bank transfer withdrawals, and up to 24 hours for e-wallets and cryptocurrency; you may cancel a pending withdrawal within the casino processing window. Wins exceeding €10,000 may be paid in monthly instalments of up to €10,000 per month. Withdrawals must be made to the same method used for the corresponding deposit, and all deposits must be wagered at least three times before a withdrawal request will be approved in accordance with our AML obligations.

Bonuses and promotions

Each promotion carries its own specific terms, but the following standard rules apply across all bonuses unless a promotion’s individual terms state otherwise. Casino bonuses carry a wagering requirement of 35x the bonus amount; sportsbook bonuses carry a 5x wagering requirement on qualifying accumulator bets of three or more events with minimum odds of 1.4 per event and combined odds of at least 2.74. During any active bonus, the maximum permitted bet per round or spin is €5 (€10 for CAD and AUD accounts; €5 for CHF accounts); this limit applies to all wagers including in-game doubles and purchased bonus rounds. The maximum amount you may withdraw from bonus winnings is 10x the bonus amount, and free spin winnings are capped at €50 equivalent. Game contributions towards wagering are: slots 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and live games 0%. Bonuses are valid for 7 days from the date of issue for the welcome package, and 14 days for other promotions unless stated otherwise. Only one bonus may be active at a time, and bonuses are limited to one per household, IP address, and device. We reserve the right to void bonuses and any associated winnings where we identify bonus abuse, including but not limited to advantage play, deliberate feature delay, or placing large bets on low-contribution games after meeting wagering requirements.

Responsible gambling

We provide a range of responsible gambling tools including deposit limits, session time-outs, and self-exclusion. Full details of available tools and how to activate them are set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via support are processed promptly; during any active self-exclusion period, you will not receive marketing communications and your account will be suspended from play.

Dispute resolution

If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] ; we acknowledge complaints within 7 days and provide a full response within 30 days. If you are not satisfied with the outcome, you may request escalation to a senior member of our management team. Complaints that remain unresolved after exhausting our internal process may be referred to the Curaçao Gaming Control Board, which has jurisdiction over disputes arising under licence number 5536/JAZ.

Changes to terms

We may update these Terms and Conditions at any time; changes will be communicated by email or by a notice posted on the site, and will take effect on the date stated in that notice. Your continued use of the Roman Casino service after the effective date of any update constitutes your acceptance of the revised terms.