Roman Privacy Policy

Roman Casino is operated by Terdersoft B.V., a company registered in Curaçao under company number 164860, holding licence number 5536/JAZ issued by the Curaçao Gaming Control Board (GCB). This page describes the personal data we collect from players, the purposes for which we process it, the parties we share it with, and the rights available to you. Terdersoft B.V. processes personal data in accordance with its own data-handling commitments and applicable data protection obligations under the Curaçao licensing framework.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game selections, as well as device and network data including IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use identity and payment data to meet regulatory obligations under our Curaçao GCB licence, including age verification (18+), KYC checks before first cashout, and anti-money laundering transaction monitoring. Device and session data supports security monitoring and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with Interdersoft, a wholly owned Terdersoft B.V. subsidiary that handles financial processing on our behalf. Data is also passed to identity verification providers, payment processors, and game software suppliers as necessary to deliver the service. We may disclose data to the Curaçao Gaming Control Board or law enforcement authorities where we are legally required to do so. Other companies within the Terdersoft B.V. group may access data for internal operational purposes consistent with this policy.

Data retention

We retain personal data for as long as your account remains active and for a minimum of five years following account closure, in line with anti-money laundering obligations applicable under our Curaçao licence. Certain records, including transaction histories and KYC documents, may be kept for up to seven years where required by applicable financial crime regulations. Data no longer required for regulatory or operational purposes is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing based on legitimate interests, including direct marketing.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. If you consider that our processing does not comply with applicable data protection requirements, you may raise a complaint with the relevant supervisory authority in your jurisdiction.

Contact us

Privacy queries and data subject requests can be directed to our support team by email at [email protected] , with a response provided within 24 hours. No dedicated Data Protection Officer has been publicly designated; all privacy-related correspondence should be addressed to the support email above.